Question 1

WHAT IS BRANDING?

Accepted Answer

Branding is the PACKAGING of a person, place, thing or idea. Not to be confused with marketing. Marketing is SELLING what you’ve just effectively packaged.

Question 2

WHAT IS THE DIFFERENCE BETWEEN BRAND CONSULTING & BRAND COACHING?

Accepted Answer

Both coaching and consulting have some similarities, but coaching is assisting you in bringing out what you already possess. Consulting is analyzing a problem and providing solutions from a specific expertise or skillset.

Question 3

WHAT IS YOUR MAIN SOURCE OF COMMUNICATION?

Accepted Answer

Our main source of communication is by telephone and email.

Question 4

WHO DO WE SERVICE?

Accepted Answer

We have services for the following: Public figures, startup businesses, companies who are ready to re-brand, modern ministries, luxury brands, artists & entertainment brands, fashion brands, nonprofits and special event brands.

Question 5

HOW DO I BECOME A CLIENT?

Accepted Answer

We generally screen all potential partnerships and clients with a consultation to make sure that the business marriage makes sense for both parties. It is important to us that we effectively deliver your business and branding needs.

Question 6

DO YOU OFFER PAYMENT PLANS?

Accepted Answer

Payment plans are available for our 3, 6 & 12 month branding opportunities.

Question 7

I THINK I NEED BRANDING. WHERE DO I BEGIN?

Accepted Answer

Glad you asked! Our onboarding quiz is the perfect starting point to understand the fundamentals of branding. From there, next steps would be our three-part Brandstorm sessions.

Question 8

DO YOU PROVIDE THE PSD NATIVE FILES FOR DESIGN PROJECTS?

Accepted Answer

Yes, we can provide the Photoshop PSD files at an additional cost for each design item. That fee will be added to your final invoice.

Question 9

DO YOU COMPLETE RUSH ORDERS?

Accepted Answer

Yes, we take on rush projects if our work flow permits. Rush orders will be double the price and must be paid in full & upfront before production begins.

Question 10

DO YOU HAVE RETAINER OPTIONS AVAILABLE?

Accepted Answer

Yes, we have retainer options available for brands who need consistent monthly content. Please ask us about this service and we will be more than happy to accommodate you!

Question 11

WE RECEIVED FINAL PRODUCT AND WE FOUND A MISTAKE AFTER WE APPROVED. WHAT SHOULD WE DO?

Accepted Answer

We encourage all clients throughout the entirety of the design process to check for accuracy and bring any corrections to our attention before any final approvals are made. This part of the process is paramount. Once approved, Muse Branding & Development is not responsible nor held liable for any typos and/or mistakes found AFTER the client has approved the final draft. If the issue is on our behalf, we will be sure to rectify.

Frequently Asked Questions